Schedule of Availability of Service : Monday to Friday;8:00 AM – 5:00 PM without noon break
Clients/Customers : Government Agencies, Private Sectors, Suppliers, NEDA-X
Employees, Others
Responsible Division : Finance and Administrative Division – Financial Services (FAD-FS)
Location : Ground Floor
Documentary Requirements : None
Fees : No payment required
STEP | CLIENT | NEDA | PROCESSING TIME | PERSON/ OFFICE RESPONSIBLE |
---|---|---|---|---|
1 | Submit documents for processing of claims. | Receive documents and check completeness; immediately return documents if incomplete. | 2 minutes | Administrative Assistant II / FAD – FS |
2 | Receive signed copy for file / reference. | Inform the client/customer of the processing time; Affix signature and date of receipt in the client’s copy of the submitted documents. | 3 minutes | Administrative Assistant II / FAD – FS |
3 | Process claims (from preparation and processing of Disbursement Voucher (DV) to preparation of check / Advice to Debit Account). | 3 working days | FAD – FS | |
4 | Inform client/customer to pick-up the check and issue Official Receipt (OR); if payment is directly credited to its bank account, ask client to issue OR and submit to NEDA through FAD-FS. | 5 minutes | Disbursing Officer / FAD – FS | |
5 | Receive check, sign the DV and issue corresponding Official Receipt. | Release check to client/customer and have the client/customer sign the DV and receive OR. | 5 minutes | Disbursing Officer / FAD – FS |